LIVE Q&A SESSION 34:
September 23rd, 2021: 11am (Eastern Time)
Chat Transcript:
Where are you joining us from?
Paul:
California
Alistair:
Newcastle upon Tyne
Mike:
Maryland
Stephen:
Houston, TX
Roza:
Hastings, UK
Cherian:
Bangalore, India
Hagit:
Toronto, Canada
Bridget:
What do you think about “not to exceed” types of proposals based on time?
Elliott:
Even when designing a protypical design or a project that might be used in several locations, there has to be a fee for each use since there always will be new drawings, i.e., site plans, utility connections, landscape, and specific changes due to local codes. There has been lots of litigation when client reused a set of drawings and this is why contract should include “ownership clauses” and not cede ownership to client.
Bridget:
How can services be divided up into smaller pieces, sort of repackaged and charge separately for each package?
Roza:
So true!
Elliott:
Thank you once again. Always enlightening and entertaining!
Amy:
Thank you!
Alicia:
Thank you!
Roza:
Thank you very much! Great seeing you.
Paul:
California
Alistair:
Newcastle upon Tyne
Mike:
Maryland
Stephen:
Houston, TX
Roza:
Hastings, UK
Cherian:
Bangalore, India
Hagit:
Toronto, Canada
Bridget:
What do you think about “not to exceed” types of proposals based on time?
Elliott:
Even when designing a protypical design or a project that might be used in several locations, there has to be a fee for each use since there always will be new drawings, i.e., site plans, utility connections, landscape, and specific changes due to local codes. There has been lots of litigation when client reused a set of drawings and this is why contract should include “ownership clauses” and not cede ownership to client.
Bridget:
How can services be divided up into smaller pieces, sort of repackaged and charge separately for each package?
Roza:
So true!
Elliott:
Thank you once again. Always enlightening and entertaining!
Amy:
Thank you!
Alicia:
Thank you!
Roza:
Thank you very much! Great seeing you.
Questions answered:
Antony:
In order to deter a client from using another architect or draftsperson using your design, do you think it’s a good idea to put a clause in your terms and conditions which reads as follows “if the client wishes to use another architect/ designer/ draftsperson to use the concept drawings created by me, a fee of “x” dollars will be payable to me”. Hope that makes sense.
Tim:
If a client has asked for a full service fee, should I still provide them with 3 cost options anyway?
Kristian:
How do I increase my fees and still convince the client of its value to them if someone down the road is willing to do the same job for half or less than half the price?
Alistair:
Should I have my fee proposal graphically designed with a meet the team etc on it, or keep it more formal?
Courtney:
How do you assess when it is the right time to make adjustments to your architecture fee proposal, a.k.a. are there indicators of when you should NOT make adjustments?
Reza:
How can I convince my client that the very low fee that they have got is not the right fee and they will end up paying even more than I have proposed?
John:
For multi-family units, how best to charge for re-use of the plans?
Neel:
So, if we dumb-down our proposals, how do we be clear about the limit of our services and include the legal portions to protect ourselves? Follow up with an agreement that includes that information?
Chris:
I understand the benefits of the fee matrix approach and of demonstrating value by offering different fees for different levels of service eg basic-advanced-premium. However, I am put off using this fee proposal model because I only want to provide the premium service and I am worried the client may choose a lesser service. Thoughts?
In order to deter a client from using another architect or draftsperson using your design, do you think it’s a good idea to put a clause in your terms and conditions which reads as follows “if the client wishes to use another architect/ designer/ draftsperson to use the concept drawings created by me, a fee of “x” dollars will be payable to me”. Hope that makes sense.
Tim:
If a client has asked for a full service fee, should I still provide them with 3 cost options anyway?
Kristian:
How do I increase my fees and still convince the client of its value to them if someone down the road is willing to do the same job for half or less than half the price?
Alistair:
Should I have my fee proposal graphically designed with a meet the team etc on it, or keep it more formal?
Courtney:
How do you assess when it is the right time to make adjustments to your architecture fee proposal, a.k.a. are there indicators of when you should NOT make adjustments?
Reza:
How can I convince my client that the very low fee that they have got is not the right fee and they will end up paying even more than I have proposed?
John:
For multi-family units, how best to charge for re-use of the plans?
Neel:
So, if we dumb-down our proposals, how do we be clear about the limit of our services and include the legal portions to protect ourselves? Follow up with an agreement that includes that information?
Chris:
I understand the benefits of the fee matrix approach and of demonstrating value by offering different fees for different levels of service eg basic-advanced-premium. However, I am put off using this fee proposal model because I only want to provide the premium service and I am worried the client may choose a lesser service. Thoughts?
References:
1. Fee Proposal Workshop: On Demand Training & Mentoring:
Click for details
2. Architect Marketing Short Course
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3. Schedule a Call with Ian Motley
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Click for details
2. Architect Marketing Short Course
Click to View
3. Schedule a Call with Ian Motley
Click to View Calendar
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