LIVE Q&A SESSION 16:

January 14th, 2021: 11am (Eastern Time, US & Canada)

Chat Transcript:
Where are you joining us from?
From Emanuele Falsanisi

Good afternoon everyone
From Joel Robare
it’s a bit soft to hear you…
From Aleksandr Jakovlev
What is a name of a dog on your background? 🙂
From David Yates
Chicago and Naples
From karen badenoch
Colchester UK
From F Russo
London
From Michael Geraghty
Syracuse NY
From Bill Kumlin
Calgary Canada
From Monika Laudencka-Sobik
London
From Gordon Kent
London
From Juli Ordower
Chicago
From Rebekah Stott
Oxford, UK
From Colin Tompkins
Nottingham UK
From Sean Smith
manchester uk
From Karen Pickering
Glasgow, Scotland
From Jim Abatti
London
From Kirsty Raine
London
From Mark Bagley
London
From john feldman
Santa Monica, CA
From Alexandra Williams
Liverpool, UK.
From Marianne Christiansen
London
From Emily Watson
Hi from London
From Carlo Gatti
London
From Mike Bell
Brighton, UK
From Claire Tull
Reading, Berkshire
From Cristina López Santana
London
From Eion Curtis
London
From DEBORAH DAVIS
Los Angeles
From Tom van de Bospoort
London
From Yasmin Shariff
Tanzania Dar es Salaam
From Paul Domville
Machester
From John Nortcliffe
Norfolk, UK
From Bob TRIMBLE
London
From foti boulougaris
montreal
From Tim Evans
Bristol
From James Dinwiddie
London
From Julie Fry
Surrey Hills
From Marty Lennon
belfast
From Harry Williams
Liverpool
From Paul Harries
Shrewsbury
From Natasha Kham
London
From Stephen Hines
Denton, Texas
From Emanuele Falsanisi
Hi Emanuele form London
From Benjamin Abbott
Northumberland UK
From Paul Hutt
Birmingham UK
From Bill Austin
Cushing Maine
From Christos Diplas
London
From Andrew Lightfoot
Cheshire, England
From Ricardo Farinha
Hi, watching from London
From Gillian Hanley
edinburgh
From Ian Bird
London
From Alexis Peck
Northern Va (USA)
From Annette Smith
Annette Boca Raton Fl
From Rachel Luckett
Milton Keynes, England
From Hunter Margolf
Boulder Colorado
From Joel Robare
NYC
From Tom Barker
Bristol, UK
From Helen Gaffney-Berkeley
Horsham, West Sussex
From Roger Goodliff
somerset
From DOV HADAS
New York
From Richard White
nova scotia, canada
From John Kellett
John Kellkett in Kettering UK
From Jacqui McIver
Kent
From Alfredo Cimini
Toronto Canada
From Ali Al-Said
London
From Anna Kosicka
London
From Colin Tompkins
Newark Notts
From Benjamin Abbott
To confirm, this session is being recorded and will be available afterwards correct?
From Jacqui McIver
yes
From Kirsty Raine
yes
From Tom Barker
yep
From Ali Al-Said
yes
From Hunter Margolf
yes
From Emanuele Falsanisi
yes
From Stephen Hines
Yes
From Monika Laudencka-Sobik
yes
From DOV HADAS
yes
From Juli Ordower
yes
From Colin Tompkins
yes
From Bill Kumlin
yes
From Tim Evans
Yes
From Paul Hutt
yes
From Helen Gaffney-Berkeley
yes
From Athanasios Varnavas
yep
From Gordon Kent
All good
From Alexis Peck
sounds great!
From James Dinwiddie
Loud and clear
From Sejal Patel
Kenya
From Joel Robare
thank you! the fee benchmarking resources are really excellent advice!
From Blue Turtle Consulting
The best method for calculating design fees (including fee benchmarking list):
https://blueturtlemc.com/blog/the-best-method-for-calculating-design-fees/
From Lydia Johnson
Can you share a link to that seminar you mention too?
regarding midlevel staff
From Joel Robare
predesign is considered overhead which we have accounted for in our multiplier
From James Dinwiddie
No we do not charge fees for initial advice
From Bill Kumlin
We include the preliminary time in our proposal.  If it doesn’t proceed, oh, well…  If it does, we get paid.  We are also setting up a process to charge for initial discussions.
From Blue Turtle Consulting
How to avoid giving away free design services (including a freemium ideas list):
https://blueturtlemc.com/blog/how-to-avoid-giving-away-free-design-services/
From karen badenoch
Yes if at client premises….but then we have done a blue turtle course 🙂
From Bill Kumlin
We try to avoid giving them any design time.
From Chris Robinson
we’ve learnt not to give free advice
From Bill Austin
we give 1 hour +/- of free time for an initial mtg, then charge after that
From Sejal Patel
We would lose jobs if we down give initial free services bc others will do it
From Flavio Bernardo
We usually give a phone advice, but an office meeting is usually charged as also the site visit, and then if the contract goes ahead we add those meetings will go into the overall quote
From Michael Geraghty
I only charge new clients for the initial project meeting, but not repeat clients.
From johanna seldes
We also give phone discussion and then  charge an initial site meeting fee and included into the final fee bid.
From David Bishop
David Bishop (Kingston upon Thames – 64 years in practice) In my experience clients do not like open ended fees. The preference is a fixed fee, unless the project is outrageously over initial cost.
From Andrew Lightfoot
Q. Is it considered acceptable to request an element of payment or deposit upfront?
From karen badenoch
yes if unknown client – but we have done a blue turtle course 🙂
or…if a known slow paying client
From johanna seldes
I learned from your course 🙂 – I do tend to bring or show examples ; client notebooks, drawings, design plan ect. So they can understand what each line item means in a hard copy.  (Tampa Fl)
From David Bishop
David Bishop. Loyalty is, regrettably a quality which seems not to carry the cache it used. Loyal clients are a precious resource.
From Bill Kumlin
Thanks, guys…  Enlightening as usual.  Got to go now but look forward to your next Q&A!
From Blue Turtle Consulting
Fee Proposal Workshop:
https://blueturtlemc.com/feeproposalworkshop/
From gail diehl
thank you!
From Monika Laudencka-Sobik
Thank you very much – great session!
From Claire Tull
Thank you, that was great.
From johanna seldes
I can highly recommend the course.  Thank  you !!
From David Bishop
David Bishop. Please explain how what an architect has to offer compared to a draftsman or building technologist. It takes 7 years to become a registered architect in the UK. What qualification would 7 years study provide in any other endeavour. A PhD?
From Blue Turtle Consulting
Small Practice Group: https://calendly.com/blueturtleconsulting/small-practice-fee-proposal-support-network
From Karen Pickering
How small is a small practice?
From Blue Turtle Consulting
[email protected]
From Gordon Kent
thanks very much. Really informative!
From Emily Watson
Many thanks for the interesting discussion!
From Emanuele Falsanisi
thank you!
From Ali Al-Said
Thank you guys
From Rachel Luckett
thanks really useful
From Alexis Peck
Thank you! Very informative!
From David Coles
Thank you
From Helen Gaffney-Berkeley
Thank you, very informative session.
From Rebekah Stott
Thank you, really easy to listen to and understand. Cheers.
From eduardo hoyos
thank you so much
From Hunter Margolf
Thank you
From Athanasios Varnavas
Thank you – very useful.
From Tim Evans
Thanks very much
From Kirsty Raine
Thanks – this was really useful!
From Benjamin Abbott
Thanks – very helpful
Questions answered:
Claire:
There’s been debate in our office over if we should charge for initial services (before a fee proposal is created) – i.e. site visit, client meeting(s). What are your thoughts on this?

Joel:
What are best practices for pricing using labor projections?
Best practices for coaching Project Managers who tend to lose control of hours spent vs hours allocated by the fee that is won?

Andrew:
What is more lucrative: a one-off fee, a percentage fee, or a piecemeal fee?

Mark:
Building contacts invariably over-run and the architect is left to support and continue to provide services especially in a D&B contact when they are ‘notated’ to the contractor.
How can fees be obtained for prolongation by the architect when there is no specific mechanism within their appointment?

Julie:
Which is better: too much detail or not enough?

Anonymous Attendee
Regarding fees bereau you mentioned in the start, is it worth adding the data to the fee proposals one would be sending to the client letting them know where the figures arised and are not abolished?

Anonymous Attendee
Would you still charge for the initial design advice on site to an existing client you already work with and the new site is a new project that you are going to win?

Benjamin:
How do you drip feed detailed scope of works etc fee proposal information at the start of the relationship, when it is critical and needs to be included in the fee proposal and will typically be at the start of the relationship anyway?

Benjamin:
What is a reasonable mobilisation fee – how is this worked out?

Otilia:
“What is the best method if you see that the client doesn’t understand the fee proposal? We have detailed fee proposal with many elements split. Sometimes even we explain all of them theirs choice isn’t the best.”

Mandip:
How do you explain or win your fee proposal to the client in comparison to a draftmans/Architectural technicians(who are much cheaper? you mentioned that you would solve their problem but Obviously if they don’t see the value of an Architect then its their loss…but what do you suggest?

Emanuele Falsanisi
where can we find this post, please?

Answered via text:
The best method for calculating design fees (including fee benchmarking list):
https://blueturtlemc.com/blog/the-best-method-for-calculating-design-fees/
References:
1. Fee Proposal Workshop
Click for details

2. The best method for calculating design fees (including fee benchmarking list):
Click to view

3. How to avoid giving away free design services (including a freemium ideas list):
Click to view

4. Small Practice Group Consultation
Click to Schedule a Call

To Register for a future session Click here