August 20th, 2020: 5pm (Pacific Time – US & Canada)
Chat Transcript:
Where are you joining from?
Kai Zhu
Melbourne, Australia
Rikke Jorgensen
Denver Colorado
Julia Contaldo
Los Angeles
james baer
brooklyn ny
David Fridlund
Los Angeles
Vincent Wardill
Melbourne Australia
Lucinda Mason
Den Aitken
Aotearoa New Zealand
Jefferson Schierbeek
jefferson in Los Angeles
Melbourne, Australia
Paridhi Vaid
Elizabeth Cranfield
Sydney NSW
Rich CS
Perth Aus
Paul Buckley
Perth, Australia
kamal paul
Sydney Australia
Brett Patching
Kathy Sandler
Michele Otazua
Boise, Idaho
Aiman Ahmad
Melbourne Australia
Kieran Leong
Melbourne, Australia
Stephanie Calhoun
San Diego
Pauline Ching
Wellington NZ
Stephanie Kitingan
Melbourne VIC
darryl suttie
Melbourne, Australia
Chrisrine Storry
Brisbane Australia
Garry Jones
Newcastle Australia
Mohammed kadan
Melbourne Australia
Simon Knott
Melbourne Aust
Petr Pacak
Perth Australia
Aneela Jeram
Auckland NZ
Whye Kay Leong
Perth aus
Joi Prater
Scottsdale, AZ
Chrisrine Storry
Copyright can be assigned and licensed in Australia. I am not sure what the position is in the US. In Australia an employees copyright resides with the employer. It is worth her getting legal advice as it sounds as if this situation may be complicated.
marleen Inia
wat are the different fee options in your multiple fee template and do you have examples for that?
Chrisrine Storry
It also sounds like she is a nominated sub-contractor. Nominated sub-contractors from memory do have a legal relationship with the client.
How do you structure your fees?
Garry Jones
unit rates fees – high cost detailing Vs low cost detailing, how to determine
Rich CS
hourly rates
Stacey Lapuk
Use hourly plus a commission on purchases.
darryl suttie
mostly %, but combined with lump sum portions for areas that don’t work well to reflect effort as a % and not linked to TCC
Den Aitken
Generally lump sum, but often balanced against an expected % rate as set by our governing institute. We tend to also add tags and limits to comm’s, reviews, amendments etc.
Rebecca Naughtin
We use a combination of fee structures depending on the stage and how strong the brief is
Thank you, yes I will watch it again, it was also the client that keeps pushing.
Stacey Lapuk
Novato, CA
Joi Prater
Great Information and Examples
Chrisrine Storry
Knowing when to have the fees discussion!
Vivian Chen
is this meeting recorded? thanks
Rebecca Naughtin
Thanks to you both.  See you at the ArchiTeam CPD in October!
Elizabeth Cranfield
thanks – very practical information!
Luisa Manfredini
Thank you very much.
Enza Angelucci
thank you for your time and information very informative
Rebecca Naughtin
Blue Turtle Consulting
Yes, it is. We will send a link to the recording next week 🙂
Rikke Jorgensen
Thank you!
thank you
Den Aitken
Thank you!
Paul Buckley
thanks guys
Colin Elbourne
Arlene Bobb
thank you very informative
Questions answered:
Joi: (3:00)
I sell my Design Services for Remodels to Clients as a Flat Fee. My problem comes after my Scope of Services is complete and I have been Paid in Full by the Client.  
I get inundated by Clients asking questions that are outside my scope. Even though my Contract states “anything outside of the Scope will be billed Hourly”, they don’t get it. 
Do I get upfront Hours for Billable Time?
Do I offer ongoing Consultation throughout the Project at a % of the overall entire cost of the Project?

Rikke: (6:18)
1. An architect informed us that our client on a new project wants us contracted underneath the architect. They are a repeat client for us, new client for the architect. Project is HUD financed so certain AIA contracts will need to be executed. 
a. How do we, as sub-consultants maintain ownership of documents and bring this into an AIA contract with a client?  Or is that even the right way?

Luisa: (16:05)
What is the best structure for small practices doing residential works? 
The Australian Institute of Architects Client Architect Agreement has many weaknesses, leading to a loss of fees and ease for clients to complain to the Board of Architects:

Andrew: (26:00)
A project is delayed due to reasons outside of our control and we have reached an agreement for additional fees from the client for the delay and abortive work to date. The client will not agree to additional fees for any more delays – which is contrary to our appointment contract. What is the best strategy for managing this issue and meeting the client in a compromised position out of goodwill?

Foti: (30:24)
In a fee matrix where you have offered a Standard service vs Expedited (faster) service, with an additional optional package of work: package X. The client publicly declines the add-on Package X by accepting the expedited service with the higher fee.
The client then (many months later) asks for the Package X and hints that “well it’s not that much more”… How would you state the fees needed? And the additional time required which would delay the expedited service promised duration?

Marleen: (35:07)
What are the different options in the multiple fee template and do you have examples for those options?

Lucinda: (37:24)
1. How to you prepare fees to be competitive but protect your profit margin ?
2. How do you  prepare a fixed fee but make it clear that variation, client changes and scope changes are extra’s ?
1. Fee Proposal Workshop
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2. Sub-Consultant Agreement
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3. Getting to Yes
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4. Never Split the Difference
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5. Design Professional’s Guide to Negotiating
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6. Pricing Design Services eGuide
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7. Writing Effective Fee Proposals eGuide
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8. Fee Proposal Fundamentals
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